Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and phone number when you create an account, buy a ticket, or cast a vote.

We also collect limited technical information automatically, such as device and usage data, to keep the Platform secure and working reliably.

2. How We Use Your Information

We use your information to operate the Platform, process ticket purchases and votes, deliver tickets and confirmations, provide support, and improve our services.

3. Payments

Payments are processed by our payment partner, Paystack. We do not store your full card or mobile-money details on our servers; that information is handled directly by the payment provider under their own privacy and security standards.

4. Sharing Your Information

We share information with event organisers only as needed to fulfil your ticket purchase or vote for their event. We do not sell your personal information.

We may share information with service providers who help us run the Platform, or where required by law.

5. Data Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to it.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and operational limits. To make a request, contact us using the details below.

7. Changes to This Policy

We may update this policy from time to time. We will update the "last updated" date above when we do, and significant changes will be communicated where appropriate.